Employment

Why Work at Sister Carmen Community Center?

  • Casual, family and dog friendly environment that values work-life balance
  • Generous paid time off and benefits. In addition to paid vacation and sick days, staff receives a week of paid time off for the winter holidays and New Years.
  • Opportunities for continued training and education in the Human Services field
  • Opportunities for employee engagement, including drum circles, ice cream socials, and more

Advocate

Job Reports To: Advocate Manager

Salary Range:  $39,000 – 45,000

Physical Requirements:

 

Job Description Summary:

An Advocate is responsible for meeting with participants in crisis, assessing their needs and strengths, developing a service plan in partnership with the family and carrying out the necessary coordination to facilitate identified goals.  The Advocate will also connect participants with other relevant services within Sister Carmen Community Center and the community at large.

Essential Functions:

(An employee in this position may be called upon to do any or all of the following essential functions.  These examples do not include all of the functions which the employee may be expected to perform)

  1. Meet with families on a regular basis to coordinate service plans to provide support in achieving participants identified goals.
  2. Responsible for making fiscally responsible decisions around providing participants with financial assistance to assist them with rent, utilities, prescriptions, medical co-pays or other needed areas.
  3. Assist participants with determining eligibility for public benefits and accessing applicable resources, benefits and/or services.
  4. Meet and connect families to the Food Bank and other agency programs and services.
  5. Complete thorough documentation of all work done with participants in Boulder County Connects (BCC) performance management software.
  6. Attend interagency and community meetings on a regular basis and as needed.
  7. Participate in clinical supervision monthly.
  8. Connect families with appropriate community resources and referrals.
  9. Work closely with various Boulder County Housing and Human Services programs.
  10. Screens and makes appropriate referrals to housing stabilization programs such as EFAA, and BCHHS HSP.
  11. Collaborate with Nutrition and Healthy Living Manager and Food Bank Volunteers to ensure participant needs are communicated and met.
  12. Conduct outreach to food bank participants connecting them to both community and SCCC resources, classes and trainings.
  13. Participate in ongoing professional development and skills, practice with Advocate team.
  14. Stays current with trends, patterns and issues to recommend changes and implement necessary changes to SCCC programs.
  15. May supervise or lead an Advocacy program.
  16. Conduct home visits as needed per family situation.
  17. Remain dedicated to regular continuing education opportunities.
  18. Adheres to and upholds safety workplace practices; demonstrates responsible use of SCCC Information Technology equipment and adheres to SCCC IT protocols.

Minimum Job Requirements/Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  May perform other duties as assigned. Regular attendance is an essential function. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. A minimum of 2 years job related experience in the human services field.
  2. Knowledgeable about local community resources.
  3. Ability to plan, organize, prioritize and multi-task.
  4. Flexible, proactive, adaptable and able to work in a fast-paced, changing environment.
  5. Strong computer skills with a willingness to learn new programs and databases.
  6. Must be able to work with a diverse workgroups and serve families with diverse economic, social, racial and cultural backgrounds.
  7. Strong interpersonal skills with the ability to build relationship with individuals who may not share the same value system or behavior norms.
  8. Ability to work with challenging participants and de-escalate difficult situations.
  9. Maintain a professional and confidential work environment.
  10. Ability to be extremely collaborative with partner and referring agencies and their staff.
  11. Complete the 90 hour Family Development Credential within one year of hire.
  12. Complete 15 hour Strength Based service delivery training.

Desired Qualifications

  1. Experience practicing in a strengths based, participant- centered modality.
  2. Training and/or experience in Motivational Interviewing.
  3. Familiarity with Substance Abuse and Mental Health issues.
  4. Experience working with a Family Resource Center Model.
  5.  Leadership ability
  6. Spanish/English bilingual and bicultural Latino preferred.

Time and Place:  40 hours per week scheduled generally Monday through Friday.  Occasional evenings and weekends as needed.  Work will be conducted in the office, community, through home visits and at other community agencies.  Flexibility around service delivery will be essential.

PHYSICAL DEMANDS: Frequent sitting, Occasional walking, standing

WORK ENVIRONMENT: Office environment. Moderate Noise.

To apply, email a cover letter and resume to Maria at marial@sistercarmen.org.

Retail Store Assistant – Part Time

Job Reports To: Retail Store Supervisor or Retail Store Manager

Starting Salary: $16.00/hour

Physical Requirements: Ability to lift up to 50 lbs or more with assistance and be on your feet, standing, walking or moving for an 8 hour shift (with breaks). Accommodations can be made.

Job Description Summary:

Responsible for receiving merchandise, handling cash transactions and adhering to the Thrift Store policies – pricing, inventory sorting, recycling fees, recycling/salvage process, cash register procedures, and safety practices. Provide excellent customer service to customers and donors. Capable of working with a very diverse team of staff, volunteers, and community service workers.

Essential Functions:

(An employee in this position may be called upon to do any or all of the following essential functions.  These examples do not include all of the functions which the employee may be expected to perform)

  1. Greets customers and provides assistance when needed.
  2. Assists with merchandising, cleaning and straightening the thrift store daily.
  3. Accurately rings sales on cash register, makes proper change, offers receipts, and thanks customers for their business.
  4. Supervises volunteers and community service workers to properly clean, stock and merchandise items.
  5. Assists customer and donors with loading and unloading of merchandise.
  6. Assists with pricing items.
  7. Builds and maintains a quality, effective working relationship with internal and external customers, as well as staff, volunteers and community service workers.
  8. Acts with customers and donors in mind and is dedicated to meeting their expectations.
  9. Uses good interpersonal skills and treats everyone with dignity and respect.
  10. Promotes and demonstrates teamwork and cooperation.
  11. Open to and supportive of new ideas and process improvement of systems and procedures.
  12. Assists with completing daily tasks lists in the store. Directs volunteers and community service workers to assist in completion of these lists.
  13. Understands and follows store theft prevention practices. Assists with loss prevention. Reports any suspicious behavior, or unauthorized possession/removal of SCCC property.
  14. Brings items of interest to management to research value to ensure accurate pricing.
  15. Immediately advises supervisor of significant and unexpected problems or maintenance issues.
  16. Informs supervisor of needed supplies, additional trash or salvage needed.
  17. Observes safe work practices; demonstrates responsible use of SCCC Information Technology equipment and adheres to SCCC IT protocols.
  18. Requests training on new tasks/departments when interested.
  19. Other duties as needed or assigned.

Other Functions:

Minimum Job Requirements/Competencies:

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  May perform other duties as assigned. Regular attendance is an essential function.  The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or GED
  • Previous retail or customer service experience
  • Ability to interact with a diverse array of people
  • Previous cash handling experience
  • Excellent organizational and customer service skills

Desired Qualifications

Fluency in Spanish

PHYSICAL DEMANDS: This position is very active, and requires frequent standing, walking, bending, stooping, occasional climbing stairs during work shift.  Frequently lift and/or move items that weigh more than 50 lbs with team assistance.

WORK ENVIRONMENT: Retail store environment. Moderate Noise. Must be able to work weekends.

JOB TYPE: Part Time (Thursday to Sunday)

To apply, send a cover letter and resume to Maria at marial@sistercarmen.org.

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