Housing Stabilization Program Coordinator/IFA

Job Description Summary:

Supervises the Boulder County Housing Stabilization Program (HSP) for Sister Carmen Community Center (SCCC) by: providing advocacy services within caseload, consults with county on program guidelines and best practices, represents SCCC and participants in county through best utilization, adoption of program, provides strategic recommendations to county on program enhancements. Individual and Family Advocate (IFA) team member, provides back-up advocacy services outside of HSP as needed.

Essential Functions: (An employee in this position may be called upon to do any or all of the following essential functions.  These examples do not include all of the functions which the employee may be expected to perform)

  1. Meets with families on a regular basis including home visits.
  2. Develops and builds strong, effective relationships with both SCCC families and Boulder county program staff.
  3. Manages a caseload of up to 20 families, providing on-going case management.
  4. Responsible for screening, enrolling, and advocating families into HSP.
  5. Works with families to develop goals – both county program specific, and personal
  6. Develops additional assessment tools in managing program proactively.
  7. Establishes strong relationships with area landlords while mediating effectively on behalf of participants.
  8. Navigates the varied and complex county application process for each participant (including documentation and payment processes)
  9. Continually evaluates program, creates and designs process improvements of program within and outside SCCC.
  10. Develops and manages effective and efficient HSP participant tracking systems for reports, deadlines, extensions, budgets, forecasting, and participant involvement, including Efforts to Outcomes (ETO) tracking.
  11. Participates in HSP county meetings and other relevant community relations meetings ensuring SCCC representation, and community collaboration.
  12. Engaged IFA team contributor, uses knowledge and skills in meeting team goals and objectives; assist in team problem resolution.
  13. Stays current with trends, patterns and issues to recommend changes and implement necessary changes to HSP and other SCCC programs.
  14. Participates in clinical supervision monthly.
  15. Participates in ongoing professional development and skills, practice with IFA team.
  16. Adheres to and upholds safety workplace practices; demonstrates responsible use of SCCC Information Technology equipment and adheres to SCCC IT protocols.
  17. Remains dedicated to regular continuing education opportunities.

Minimum Job Requirements/Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  May perform other duties as assigned. Regular attendance is an essential function. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor’s degree.
  2. Degree in the field of Social Work, Child or Human Development, Psychology or other related human services field preferred.
  3. A minimum of 2 years job related experience in the human services field.
  4. Knowledgeable about local community resources.
  5. Ability to plan, organize, prioritize and multi-task.
  6. Flexible, proactive, adaptable and able to work in a fast-paced, changing environment; able to travel throughout county.
  7. Strong computer skills with a willingness to learn new programs and databases.
  8. Attention to detail
  9. Strong mediation skills
  10. Ability to demonstrate professional disengagement and detachment with families during various phases based on family needs.
  11. Ability to work independently with limited supervision.
  12. Must be able to work with a diverse workgroups and serve families with diverse economic, social, racial and cultural backgrounds.
  13. Strong interpersonal skills with the ability to build relationships with individuals who may not share the same value system or behavior norms.
  14. Educate and influence on Strength-Based approaches with SCCC and county staff.
  15. Maintain a professional and confidential work environment.
  16. Ability to be extremely collaborative with partner and referring agencies and their staff.
  17. Complete the 90 hour Family Development Credential within one year of hire.
  18. Complete 15 hour Strength Based service delivery training.

Desired Qualifications

  1. Experience practicing in a strengths based, client- centered modality.
  2. Training and/or experience in Motivational Interviewing.
  3. Familiarity with Substance Abuse and Mental Health issues.
  4. Experience working with a Family Resource Center Model.
  5. Bilingual English/Spanish.
  6. Supervisory experience; Leadership ability

WORK ENVIRONMENT:  40 hours per week scheduled generally Monday through Friday.  Occasional evenings and Saturdays as needed.  Work will be conducted in the office, community, through home visits and at other community agencies.  Flexibility around service delivery will be essential.

PHYSICAL DEMANDS:  Frequent sitting, Occasional walking, standing

Please submit cover letter and resume to Trish Devlin, HR Mgr. at trish@sistercarmen.org.

The selected candidate will need to authorize a background check and we participate in E-Verify.