Why Work at Sister Carmen Community Center?
- Casual, family and dog friendly environment that values work-life balance
- Generous paid time off and benefits. In addition to paid vacation and sick days, staff receives a week of paid time off for the winter holidays and New Years.
- Opportunities for continued training and education in the Human Services field
- Opportunities for employee engagement, including drum circles, ice cream socials, and more
Job Description Summary:
An Advocate is responsible for meeting with participants in crisis, assessing their needs and strengths, developing a service plan in partnership with the family and carrying out the necessary coordination to facilitate identified goals. The Advocate will also connect participants with other relevant services within Sister Carmen Community Center and the community at large. Time will be split between Food Bank Advocacy and Family Development Advocacy.
Essential Functions: (An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform)
- Meet with families on a regular basis to coordinate service plans to provide support in achieving participants identified goals.
- Responsible for making fiscally responsible decisions around providing participants with financial assistance to assist them with rent, utilities, prescriptions, medical co-pays or other needed areas.
- Assist participants with determining eligibility for public benefits and accessing applicable resources, benefits and/or services.
- Meet and connect families to the Food Bank and other agency programs and services.
- Complete thorough documentation of all work done with participants in Boulder County Connects (BCC) performance management software.
- Attend interagency and community meetings on a regular basis and as needed.
- Participate in clinical supervision monthly.
- Connect families with appropriate community resources and referrals.
- Work closely with various Boulder County Housing and Human Services programs.
- Screens and makes appropriate referrals to housing stabilization programs such as EFAA, and BCHHS HSP.
- Collaborate with Nutrition and Healthy Living Manager and Food Bank Volunteers to ensure participant needs are communicated and met.
- Conduct outreach to food bank participants connecting them to both community and SCCC resources, classes and trainings.
- Participate in ongoing professional development and skills, practice with Advocate team.
- Stays current with trends, patterns and issues to recommend changes and implement necessary changes to SCCC programs.
- May supervise or lead an Advocacy program.
- Conduct home visits as needed per family situation.
- Remain dedicated to regular continuing education opportunities.
- Adheres to and upholds safety workplace practices; demonstrates responsible use of SCCC Information Technology equipment and adheres to SCCC IT protocols.
Minimum Job Requirements/Competencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. May perform other duties as assigned. Regular attendance is an essential function. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 4 year or 2 year degree preferred in a Human Behavioral related field. Equivalent work experience will be considered.
- A minimum of 2 years job related experience in the human services field.
- Knowledgeable about local community resources.
- Ability to plan, organize, prioritize and multi-task.
- Flexible, proactive, adaptable and able to work in a fast-paced, changing environment.
- Strong computer skills with a willingness to learn new programs and databases.
- Must be able to work with a diverse workgroups and serve families with diverse economic, social, racial and cultural backgrounds.
- Strong interpersonal skills with the ability to build relationship with individuals who may not share the same value system or behavior norms.
- Ability to work with challenging participants and de-escalate difficult situations.
- Maintain a professional and confidential work environment.
- Ability to be extremely collaborative with partner and referring agencies and their staff.
- Complete the 90 hour Family Development Credential within one year of hire.
- Complete 15 hour Strength Based service delivery training.
- Experience practicing in a strengths based, participant- centered modality.
- Training and/or experience in Motivational Interviewing.
- Familiarity with Substance Abuse and Mental Health issues.
- Experience working with a Family Resource Center Model.
- Leadership ability
- Spanish/English bilingual and bicultural Latino preferred.
WORK ENVIRONMENT: Office environment. Moderate Noise.
- Flexible schedule necessary for daytime, evening and/or weekend classes as participant needs determine
- Annual salary range: $38,000 – $42,000
Please submit cover letter and resume to Trish Devlin at email@example.com.
The selected candidate will need to authorize a background check and we participate in E-Verify.